TB
Tamlin B

1 reviews | Active since Jun 2021

25 Jun 2021, 17:24

Pathetic service from Cell C!!!!!

I canceled my contract in April, I have spoken to multiple consultants and they keep telling me they do not see my email or that they will investigate. It takes 3 business days to get hold of a customer care consultants, 2hrs for them to actually hear what you are saying and then still nothing gets done.

I am still being billed every month, I have emailed *** and I received a case number ***. I was billed today again.

No help nothing!!

0
Replies (1)
Cell C
Cell C's reply25 Jun 2021, 18:11
Official
Hi Tamlin

Thank you for writing to us.

We have received your review regarding your cancellation request.

One of our Social Media consultant will be in touch to help resolve your query.

^NZ