PATHETIC SERVICE FROM CELL C AFTER FOUR LOYAL YEARS.

I am absolutely shocked with the service i received from Cell C contract department. I have spoken to a sales consultant named Fidelity Dube on 2009/12/06 to get 2 new Cellular contracts as i have been A LOYAL client for the past four years with them.

Upon doing my application, he advised that they require 6 month banks statements due to me working on commission. I sent him my 6 month statements and 2 weeks later i get told that they are requesting my bank statement for December 2019 as my salary does not reflect on my November bank statement.

I then explained to him that i am only getting paid on the 1st of every month as he can see on my previous bank statements and i can only request a Bank statement for the month of December on the 27th of December as FNB cant provide me with a statement.

He then responded and stated that that is unfortunately all he can do and they wont assist me with 2 new contracts being R299 each.

I currently have a WiFi router with cell C as well for the past two years and ive been paying every single month without missing a month.

I will never in my life advise anyone to be part of Cell C as this was the worst experience ever with a Service provider.

I will be canceling my current contract with Cell C on the beginning of 2020.

Disgusting and disgusted.