Pathetic service from Cell C

<p>I've been having trouble since Sunday, my sim card says "NO SERVICE"!! I've been calling Cell c spoke to 7 different *********** consultants and 2 technical guys. I was informed that I need to get a new sim card at my expense because I damaged the sim card and this is a contract sim card!. I bought the new sim card and contacted the customer call centre and was informed that they unable to perform a sim swap on line. I’m now put risk as my cell phone is my primary means of banking and communication. I have 2 contracts with Cell C, and I have been their loyal customer for the past 16 years, they don't treat their customers with respect, and have this arrogant notion about them. Should we always resort to social media terror campaigns and bill boards to get customer service for CELL C. </p> <p> </p>