KH
Kevin H
1 reviews | Active since Feb 2019
28 Feb 2019, 08:34
Pathetic service from Cell C
The level of service with Cell C is pathetic - our fibre has been down for 3 days and we have logged calls which take 10 min every time to get through to the call centre ??
I will be moving off Cell C - they care zero about their customers
I should have moved off them months ago as it seems nobody cares what service they offer to their customers
Pathetic Pathetic Pathetic
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
28 Feb 2019, 08:44Good morning Kevin
Apologies for any inconvenience caused by this. Your query has been logged to our Fibre Support department with reference number CF047875.
Feedback will be provide as soon possible.
Regards
DA
Apologies for any inconvenience caused by this. Your query has been logged to our Fibre Support department with reference number CF047875.
Feedback will be provide as soon possible.
Regards
DA
Cell C's reply28 Feb 2019, 08:44
Official
Good morning Kevin
Apologies for any inconvenience caused by this. Your query has been logged to our Fibre Support department with reference number CF047875.
Feedback will be provide as soon possible.
Regards
DA
Apologies for any inconvenience caused by this. Your query has been logged to our Fibre Support department with reference number CF047875.
Feedback will be provide as soon possible.
Regards
DA
KH
Kevin H's updateReviewer Update
28 Feb 2019, 08:51I have just been told that your entire fibre department is on strike and only back on Monday (hopefully they said) - so now ?? I need this resolved today please
KH
Kevin H's update28 Feb 2019, 08:51
Reviewer Update
I have just been told that your entire fibre department is on strike and only back on Monday (hopefully they said) - so now ?? I need this resolved today please
Cell C's replyOfficial
28 Feb 2019, 12:13Hi Kevin
We do have a team who is attending to queries.
Regards
DA
We do have a team who is attending to queries.
Regards
DA
Cell C's reply28 Feb 2019, 12:13
Official
Hi Kevin
We do have a team who is attending to queries.
Regards
DA
We do have a team who is attending to queries.
Regards
DA
KH
Kevin H's updateReviewer Update
28 Feb 2019, 12:33DA, this is not a query it is a fault. Please commit to a fault resolution time ?? Nothing has happed in 3 days and we are running on mobile data which is costing us a fortune - can I bill you for that cost as well ?
KH
Kevin H's update28 Feb 2019, 12:33
Reviewer Update
DA, this is not a query it is a fault. Please commit to a fault resolution time ?? Nothing has happed in 3 days and we are running on mobile data which is costing us a fortune - can I bill you for that cost as well ?
KH
Kevin H's updateReviewer Update
28 Feb 2019, 15:57Cell C ??
KH
Kevin H's update28 Feb 2019, 15:57
Reviewer Update
Cell C ??