IH
Iman H
1 reviews | Active since May 2011
02 Feb 2015, 17:57
pathetic service from cell c
I've complained so many times to Cell C about never having reception and was promised a few times that the network will be rectified. Nothing. They even promised me that someone would come to my place to assess the service. Nothing. I've been trying to call the call centre but every time I wait for 10 minutes and the call drops. I can't even cancel my contract
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Cell C's replyOfficial
03 Feb 2015, 07:45Hello Imanh,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply03 Feb 2015, 07:45
Official
Hello Imanh,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN