DS
Deon S

1 reviews | Active since Feb 2017

25 Feb 2017, 19:16

Pathetic service from Cell C

<p>After numerous struggles to switch from Vodacom to cell c with their contract buyout and cash back I have still not received my cash back benefit it has now been more than 14 days which is the period they have on the contract. I have spoken to them via email an with their independent contractors and they told me that the payment was loaded for Friday 24th Feb but it was not the case. I also struggled for two weeks for them to port my number. I will now be taking legal action against them for breaching contract. I am sick and tired of the promises. Even worse service than Vodacom!!!!! </p>

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Replies (2)
Cell C
Cell C's reply27 Feb 2017, 07:23
Official

This is not the norm or standard of service we want for our customers.

We have requested one of our team members to follow up on this matter with relevant department and provide feedback.

Regards

Cell C | PN

Cell C
Cell C's reply27 Feb 2017, 13:03
Official

Danielle contacted you and confirmed the payment.

Regards

Cell C | PN