1 reviews | Active since Aug 2014
Pathetic Service from Cell C
<p>My name is Amoo Akinlawon. On the 4th February 2017, I bought two prepaid Giga 100 SIM cards from Cell C. The sales agent is Tebogo Klaas. She is a very customer-focused agent. Cell C on the other hand took a week to deliver the SIM cards . I got them on the 9th February 2017. I have been trying since then to get Cell C to activate the SIM cards to no avail. Spoke to a lot of consultants (Nontembeko, Joyce to mention a few) and it's still the same story. How long must one wait to get SIM cards activated. The activation department knocks off at 5pm and one must wait till the next day again? I think Cell C as much they pride themselves on customer service is failing me in this regard.</p> <p>Can they please just activate the SIM cards? This is a sign never to touch any Cell C product again.</p>
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for your prompt response. I would be most satisfied if the sims are activated today. I have got plenty work to do and data is key.
Thank you.
Thank you for your prompt response. I would be most satisfied if the sims are activated today. I have got plenty work to do and data is key.
Thank you.
I have not been contacted till now. Your store cannot activate the cards because they claim it says above store level. What kind of service is this? I was promised it is. Ring activated but nothing. Can O have my money back if you won't activate the SIM cards? This is pathetic.
I have not been contacted till now. Your store cannot activate the cards because they claim it says above store level. What kind of service is this? I was promised it is. Ring activated but nothing. Can O have my money back if you won't activate the SIM cards? This is pathetic.
It is Monday. My SIM cards have not been activated yet. I honestly want to believe this is an oversight and. It the usual practice from Cell C. When exactly do you guys plan to activate the sims and load them with the purchased 100Gb data respectively?
I need data to work. Can you please get this done already?
Thank you.
It is Monday. My SIM cards have not been activated yet. I honestly want to believe this is an oversight and. It the usual practice from Cell C. When exactly do you guys plan to activate the sims and load them with the purchased 100Gb data respectively?
I need data to work. Can you please get this done already?
Thank you.
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
As per communication, Lungi will revert with feedback.
Regards
Cell C | PN
As per communication, Lungi will revert with feedback.
Regards
Cell C | PN
Yes, I have spoken to Lungile. She has promised to get the 2 sims activated and loaded with the data today.
All that matters to me is getting it done. Why it is taking forever, I have no cooking clue.
I look forward to the resolution Today!!!
Yes, I have spoken to Lungile. She has promised to get the 2 sims activated and loaded with the data today.
All that matters to me is getting it done. Why it is taking forever, I have no cooking clue.
I look forward to the resolution Today!!!
I an still waiting for the SIM cards to be activated. Can someone please explain in clear terms what the problem is?
Why should sim activation take eternity?
I an still waiting for the SIM cards to be activated. Can someone please explain in clear terms what the problem is?
Why should sim activation take eternity?