JM
Jeeva M
1 reviews | Active since Dec 2024
07 Apr 2026, 11:40
Pathetic Service from Cell C
I have logged a query with Cell C and was promised that the query will be attended to and communicated to me. This was promised to me about more than a week ago and to date I have not received a call of feedback. This is absolute terrible service. I am so fed up with their promises which they do not keep. When ever you ask for a manager and I get the reply manager is busy and will get back to me but does not get back. This not the service I am paying for. I am thinking of moving to another service provider.
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Replies (3)0
Replies (3)
Cell C's replyOfficial
07 Apr 2026, 11:59Dear Jeeva Moodley,
Thank you for getting in touch.
We sincerely apologize for the delayed contact and the frustration this has caused. Please be assured that our team is currently working on your query.
We regret that feedback was not provided within the timeframe promised, and we understand how disappointing this experience has been. One of our representatives will be in touch with you as soon as an update is available.
Thank you for your patience, and we appreciate the opportunity to resolve this matter.
Kind regards,
Cell C | TM
Thank you for getting in touch.
We sincerely apologize for the delayed contact and the frustration this has caused. Please be assured that our team is currently working on your query.
We regret that feedback was not provided within the timeframe promised, and we understand how disappointing this experience has been. One of our representatives will be in touch with you as soon as an update is available.
Thank you for your patience, and we appreciate the opportunity to resolve this matter.
Kind regards,
Cell C | TM
Cell C's reply07 Apr 2026, 11:59
Official
Dear Jeeva Moodley,
Thank you for getting in touch.
We sincerely apologize for the delayed contact and the frustration this has caused. Please be assured that our team is currently working on your query.
We regret that feedback was not provided within the timeframe promised, and we understand how disappointing this experience has been. One of our representatives will be in touch with you as soon as an update is available.
Thank you for your patience, and we appreciate the opportunity to resolve this matter.
Kind regards,
Cell C | TM
Thank you for getting in touch.
We sincerely apologize for the delayed contact and the frustration this has caused. Please be assured that our team is currently working on your query.
We regret that feedback was not provided within the timeframe promised, and we understand how disappointing this experience has been. One of our representatives will be in touch with you as soon as an update is available.
Thank you for your patience, and we appreciate the opportunity to resolve this matter.
Kind regards,
Cell C | TM
JM
Jeeva M's updateReviewer Update
07 Apr 2026, 18:59This totally unacceptable that it takes more than a week to come back to me. The service has gone from bad to worse. Worst service ever
JM
Jeeva M's update07 Apr 2026, 18:59
Reviewer Update
This totally unacceptable that it takes more than a week to come back to me. The service has gone from bad to worse. Worst service ever
Cell C's replyOfficial
07 Apr 2026, 20:51Dear Jeeva M,
Thank you for reaching out to us.
We sincerely apologize for the experience you’ve had and completely understand your frustration. It is unacceptable that you had to wait more than a week for a response, and this is certainly not the standard of service we strive to provide.
Please be assured that we have escalated your case with our support team to ensure it receives urgent attention. They will follow up directly and provide feedback on the resolution. Your concerns are being treated as a priority, and we are taking steps to prevent delays like this in the future.
We value your feedback and patience, and we are committed to restoring your confidence in our service.
Regards,
Cell C | MMa
Thank you for reaching out to us.
We sincerely apologize for the experience you’ve had and completely understand your frustration. It is unacceptable that you had to wait more than a week for a response, and this is certainly not the standard of service we strive to provide.
Please be assured that we have escalated your case with our support team to ensure it receives urgent attention. They will follow up directly and provide feedback on the resolution. Your concerns are being treated as a priority, and we are taking steps to prevent delays like this in the future.
We value your feedback and patience, and we are committed to restoring your confidence in our service.
Regards,
Cell C | MMa
Cell C's reply07 Apr 2026, 20:51
Official
Dear Jeeva M,
Thank you for reaching out to us.
We sincerely apologize for the experience you’ve had and completely understand your frustration. It is unacceptable that you had to wait more than a week for a response, and this is certainly not the standard of service we strive to provide.
Please be assured that we have escalated your case with our support team to ensure it receives urgent attention. They will follow up directly and provide feedback on the resolution. Your concerns are being treated as a priority, and we are taking steps to prevent delays like this in the future.
We value your feedback and patience, and we are committed to restoring your confidence in our service.
Regards,
Cell C | MMa
Thank you for reaching out to us.
We sincerely apologize for the experience you’ve had and completely understand your frustration. It is unacceptable that you had to wait more than a week for a response, and this is certainly not the standard of service we strive to provide.
Please be assured that we have escalated your case with our support team to ensure it receives urgent attention. They will follow up directly and provide feedback on the resolution. Your concerns are being treated as a priority, and we are taking steps to prevent delays like this in the future.
We value your feedback and patience, and we are committed to restoring your confidence in our service.
Regards,
Cell C | MMa