PATHETIC SERVICE FROM CALL CENTRE

I have had Covid and eas in the ICU for 2 months. My salary was paid late and my debit order bounced for the first time ever. I made the manual payment on the 8 September 2021. Since then I have been harassed by Cell C. I need to give them the proof of payment in PDF form. I must have forwarded 15 proofvof payments via my bank app. When they still carried on I emailed the proof of payment to myself which I then forwarded to the very same email. They phoned me Sunday morning 8h15 just by the way. I then received a call that they got the proof of payment and that my account will be updated within 24 to 48 hours. To my surprise I got 2 calls from Cell C today. I phoned the number back which is Jhb 494 number. The first lady dropped the call in my ear. I called back after holding on for 10 minutes for the call to be answered. The second lady unfortunately did get it from me. She said she does not know why they called me because the account is up to date. 16h30 I get another call from Cell C and I was not happy. I am on 24 hour oxygen and my heartrate is high so stress MUST be avoided at all times but Cell C is making it very difficult. When you ssk to speak to a Manager you are told they are working from home, and when I asked the last consultant if he could read he got ****y with me then I lost it. You have *********** people working with your clients, people that dont read notes on the system. How come my details are on the dailer? And only for some consultants........ So glad my contract is almost finished.