Pathetic Service ever
I'm now fed Up, I'm furious i can't believe the pathetic service CELLC provides their customers. I made a payment in JUNE 2021. i have been emailing Proof of payment ever since and up untill today no payment was allocated to my account. Im tired of phoning in, im tired of emailing proof and wait forever for assistance.. i will never take a contract with cellc again. Please can someone allocate this payment to my account so i can CANCEL my contracts...........
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
23 Nov 2021, 11:07Hi Chantelle
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
Please advise on the amount that you paid to your account and the address to which you sent the proof of payment to.
Regards
^MP
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
Please advise on the amount that you paid to your account and the address to which you sent the proof of payment to.
Regards
^MP
Cell C's reply23 Nov 2021, 11:07
Official
Hi Chantelle
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
Please advise on the amount that you paid to your account and the address to which you sent the proof of payment to.
Regards
^MP
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
Please advise on the amount that you paid to your account and the address to which you sent the proof of payment to.
Regards
^MP
's updateReviewer Update
25 Nov 2021, 09:56Paid the 12th of June R339.00
i have send it to
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I Received a response from customer service 3 weeks ago that they did received the POP it will Take 48 hours to update. up until today Still nothing
i even received CASE NUMBERS for each time i emailed.
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AND THE LIST GOES ON
i have send it to
***
***
***
***
***
***
I Received a response from customer service 3 weeks ago that they did received the POP it will Take 48 hours to update. up until today Still nothing
i even received CASE NUMBERS for each time i emailed.
***
***
***
***
***
AND THE LIST GOES ON
's update25 Nov 2021, 09:56
Reviewer Update
Paid the 12th of June R339.00
i have send it to
***
***
***
***
***
***
I Received a response from customer service 3 weeks ago that they did received the POP it will Take 48 hours to update. up until today Still nothing
i even received CASE NUMBERS for each time i emailed.
***
***
***
***
***
AND THE LIST GOES ON
i have send it to
***
***
***
***
***
***
I Received a response from customer service 3 weeks ago that they did received the POP it will Take 48 hours to update. up until today Still nothing
i even received CASE NUMBERS for each time i emailed.
***
***
***
***
***
AND THE LIST GOES ON