BC
Bruce C
1 reviews | Active since Aug 2015
11 Nov 2024, 23:55
Pathetic Service / Empty Promises.
Absolutely pathetic @CellC. Your following up and empty promises amounts to nothing. When are you going to give me my money that you stole from my account? It’s been almost a month that you debited my account without authorisation after you promised that this debit order will not be taken. Your X (twitter) team is hopeless. I need my money that was ****** out of my account.
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Replies (1)
Cell C's replyOfficial
12 Nov 2024, 07:00Dear Bruce Chetty,
Thank you for bringing the matter to our attention.
We apologize for the frustration and inconvenience this has caused.
We understand the importance of keeping our commitments to you. We want to let you know that your refund has been processed, and we’ve sent a follow-up to the relevant team to ensure that the funds are paid over to your account as soon as possible.
Thank you for your patience as we resolve this.
Regards
Cell C | DA
Thank you for bringing the matter to our attention.
We apologize for the frustration and inconvenience this has caused.
We understand the importance of keeping our commitments to you. We want to let you know that your refund has been processed, and we’ve sent a follow-up to the relevant team to ensure that the funds are paid over to your account as soon as possible.
Thank you for your patience as we resolve this.
Regards
Cell C | DA
Cell C's reply12 Nov 2024, 07:00
Official
Dear Bruce Chetty,
Thank you for bringing the matter to our attention.
We apologize for the frustration and inconvenience this has caused.
We understand the importance of keeping our commitments to you. We want to let you know that your refund has been processed, and we’ve sent a follow-up to the relevant team to ensure that the funds are paid over to your account as soon as possible.
Thank you for your patience as we resolve this.
Regards
Cell C | DA
Thank you for bringing the matter to our attention.
We apologize for the frustration and inconvenience this has caused.
We understand the importance of keeping our commitments to you. We want to let you know that your refund has been processed, and we’ve sent a follow-up to the relevant team to ensure that the funds are paid over to your account as soon as possible.
Thank you for your patience as we resolve this.
Regards
Cell C | DA