RC
Rozanne C

1 reviews | Active since Jun 2016

28 Sept 2019, 18:35

Pathetic Service

It's been 2 months now and I still havent heard ANYTHING regarding my phone that has been boomed in for repairs. Everytime I have to phone them and was td the forms wich I filled in was filled in incorrectly and I have to go on AGAIN and do it. Once AGAIN I was told they would phone me in this week and I have STILL not heard anything from them. They expect me to pay excess on my phone which I refuse because of the *** service I have been getting. This is the worst customer service you will ever get

0
Replies (1)
Cell C
Cell C's reply29 Sept 2019, 09:14
Official
Good Morning Rozanne 

Thank you for writing to use regarding your repair query.

The matter has been escalated accordingly, one of our consultants will be calling to address your query and provide assistance. 

^NS