CB
Christo B

1 reviews | Active since Jan 2019

15 Jul 2021, 14:18

Pathetic Service

I added a recurrent data bundle to my line. An hour later they phone me to promote a deal on a data contract that I can use in my phone. I said ok I'll go for this but then they'll have to cancel the recurrent bundle as I would not need that. Long and the short of the story, the new contract came and the bundle was not cancelled. Now months later and they do not want to play me the recording and they don't want to refund me my money. Now they want me to send them proof that I have not use the data. Cell C will most definitely not see me again soon. This is how they treat someone that spend R2500 pm. I am busy cancelling everything this is so unnecessary.

Well done guy keep up the pathetic service and I'm sure you won't be open for long.

0
Replies (1)
Cell C
Cell C's reply15 Jul 2021, 15:41
Official
Hi  Christo Botha  

Thank you for contacting Cell C. 

We apologize for the unpleasant experience that you had. 

Our team will reach out to assist. 

Regards
^MP