PATHETIC SERVICE#CELLC PAY BACK MY MONEY

OVERPAYMENT ON AN ACCOUNT<br> CASE NUMBER :***<br> CELL NUMBER IN QUESTION: ***<br> THE CONTRACT WAS SUPPOSED TO END IN 2012, DEBIT CONTINUED UNTIL FEBRUARY 2015.<br> I NOTED THIS DEBIT ON MY ACCOUNT AND CONTACTED CELL C 12TH FEBRUARY 2015.<br> CONTACTED CELL C ON THURS 12/02/2015 , 18/2/2015 , 24/02/2015 ,02/03/2015,04/03/2015, 12/03/2015, 16/03/2015 ,17/03/2015 AND 18/03/2015.<br> 9 PHONECALLS LATER, AFTER BEING TOLD I WAS HANDED OVER TO LEGAL ,LEGAL SAYING IT WAS A MISTAKE. EVENTUALLY IT WAS ESTABLISHED AND CONFIRMED THAT CELL C INFACT OWED ME MONEY AND I RECIEVED AN EMAIL THAT AN EFT WAS PREPARED. ON THE 12/03/2015 LENDEL AT CUSTOMER CARE ASSURED ME THAT MY MONEY WOULD BE AVAILABLE AFTER 7 DAYS ON THE 17TH OF MARCH NO FUNDS WERE PAYED BY CELL C INTO MY ACCOUNT.ON 17/03/2015 I SPOKE TO SIYA AT ESCALATIONS WHO STATED THAT THE MONEY HAD BEEN PAID INTO MY ACCOUNT ON 17/03/2015 AT 13H57 AND WOULD BE AVAILABLE IN 24 HOURS.<br> TODAY 18/05/2015 STILL NO MONEY HAS BEEN PAID INTO MY ACCOUNT, I CONTACTED ESCALATIONS AGAIN AND SPOKE TO SISA FLATELA HE TOLD ME THAT MY BANK WAS WITH HOLDING THIS MONEY. I JUST CONTACTED MY BANK FNB AND SURPRSIE SURPRISE HE **** TO ME LIKE EVERYONE ELSE AT CELLC