Pathetic Service: CELLC Fibre to Home Billing and Service

CellC Fibre to Home: Since CellC took over Greencom's client base, they haven't claimed February's bill from Greencom despite me diligently paying my account monthly. They cancelled my Fibre to Home service due to this discrepancy. After numerous phone calls and two days of no internet connectivity, they finally got me back online. I went to the extent of creating a spreadsheet to explain my payments. Last night again, THE SAME THING HAPPENS and my account has been suspended AGAIN. The call center could not rectify this last night, as a result I still do not have internet access DESPITE paying my bill. Cell C then charge me a debit fee for a failed debit order!! I never signed a document authoring Cell C to debit me monthly. I EFT the fee monthly. CellC clearly need to train their finance department stop trying to debit me without consent! There are several open cases against my account. PLEASE CAN I HAVE THE SERVICE I PAY FOR RESTORED IN MY HOME! I still do not have Internet access as they have suspended my account for the second time without prior notice or a legal reason for doing so.