Pathetic Service - Cell C

<p>Wi- Fi router on contract with Cell C gives an error of "Limited Network Coverage " since the past week and I am unable to use the data which I am being charged for. Reported this to Cell C Customer Care no 28 Aug 2016 and was informed that I will be called by a Technical Assistant who can help, which then took place the next day and I was informed that I need to enter the routers I.P address onto the Web browser, which DOES NOT WORK. Took the router to Cell C at The Grove Mall today, to sit with the consultant for over an hour and he himself did not know what to do with it, I then opted to send it in for repairs and was advised it will take 27 some odd days, only to find out that their system does not work for them to print out the repair forms, from there I was referred to go to Cell C Olympus, with exactly the same results and their systems also offline. For a Network Provider to have no network access to send emails??? This was the most disgusting service ever from a network provider whose consultants don't even know what they themselves are doing behind the counters. I have been to 2 Cell C stores with no assistance, and then the audacity to refer me to Woodlands thereafter!!!!!!!!! Router still not fixed and I've lost out on 16 GB of data.</p>