TM
Tiego M
1 reviews | Active since Dec 2020
03 Dec 2020, 18:59
Pathetic Service
Pathetic customer service!!!
I don’t recommend their fibre product to anyone!
We have been without fibre for two weeks now due to a wire that needs to be fixed by Open Serve. We are told different stories everyday and it’s exhausting.
Appalling customer service!!!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Dec 2020, 20:44Hi Tiego
We would like to sincerely apologise for the inconvenience.
Please reply private with your reference number and we will follow up on your query.
^MM
We would like to sincerely apologise for the inconvenience.
Please reply private with your reference number and we will follow up on your query.
^MM
Cell C's reply03 Dec 2020, 20:44
Official
Hi Tiego
We would like to sincerely apologise for the inconvenience.
Please reply private with your reference number and we will follow up on your query.
^MM
We would like to sincerely apologise for the inconvenience.
Please reply private with your reference number and we will follow up on your query.
^MM
TM
Tiego M's updateReviewer Update
08 Dec 2020, 12:47Do not use Cell C Fibre!!!
Pathetic service yet again????!!!
Open Serve did their part and I am now awaiting for a Cell C Fibre Onsite Consultant to configure the fibre!!!
It’s 3 weeks now without fibre and we’ve paid a full amount and the subscription for the down time will not be pro-rated.
Pathetic!
Pathetic service yet again????!!!
Open Serve did their part and I am now awaiting for a Cell C Fibre Onsite Consultant to configure the fibre!!!
It’s 3 weeks now without fibre and we’ve paid a full amount and the subscription for the down time will not be pro-rated.
Pathetic!
TM
Tiego M's update08 Dec 2020, 12:47
Reviewer Update
Do not use Cell C Fibre!!!
Pathetic service yet again????!!!
Open Serve did their part and I am now awaiting for a Cell C Fibre Onsite Consultant to configure the fibre!!!
It’s 3 weeks now without fibre and we’ve paid a full amount and the subscription for the down time will not be pro-rated.
Pathetic!
Pathetic service yet again????!!!
Open Serve did their part and I am now awaiting for a Cell C Fibre Onsite Consultant to configure the fibre!!!
It’s 3 weeks now without fibre and we’ve paid a full amount and the subscription for the down time will not be pro-rated.
Pathetic!
TM
Tiego M's updateReviewer Update
11 Dec 2020, 00:08Thank you Nompumelelo for assisting me.
TM
Tiego M's update11 Dec 2020, 00:08
Reviewer Update
Thank you Nompumelelo for assisting me.