NC
Nazrana C

1 reviews | Active since Aug 2020

27 Aug 2020, 12:37

Pathetic service

I was contacted by Cell C in March and promised a contract I then found out that the person selling contract **** about what I would be receiving every month in terms of minutes and data. I canceled the contract in March spoke to managers at Cell C who listened to the sales call and agreed that it was a ********** sale. However Cell C has still been deducting off my account every month. I called them again today and had to repeat everything to them all over again and it has still not been resolved.

0
Replies (1)
Cell C
Cell C's reply27 Aug 2020, 12:41
Official
Hi Nazrana 

Thank you for bringing this matter to our attention. This is not the norm or standard of service we want for our customers.

We will ensure that this matter is sorted.

Do expect a call.

^PN