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Dexter

1 reviews | Active since Apr 2022

30 Jun 2022, 13:33

Pathetic service

Really pathetic service

I requested a paid up letter 3 times since 1 June and still haven't received anything.

I'm also waiting for an ITC number which they said would take 24-48 hours, it's been over 72 hours and still waiting.

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Replies (3)
Cell C
Cell C's reply30 Jun 2022, 14:12
Official
Good day  Dexter 

Thank you for contacting us. 

The matter will be escalated to our Support team for assistance. We apologise for the delay. 

^NT 
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Dexter's update30 Jun 2022, 14:36
Reviewer Update
It has been escalated since Tuesday, nothing is happening and you are delaying my insurance claim.
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Dexter's update30 Jun 2022, 15:12
Reviewer Update
Yes 4-5 days later doesn't help, all I get told is we will call you or get back to you, since Monday not a single person has called me.