JN
Jan N

1 reviews | Active since May 2016

18 May 2016, 15:03

Pathetic Service by cellc callcentre

<p>Our phone was ****** and once a we bought a new SIM card and tried to get our number back as it was contract. This was impossible with the amount of people that we had to speak to that where of no help. Spoke to 4 agents giving each one the same reference number and after all that talk for them to say "please hold I will transfer your call to the relevant department". Up till now we still have not gotten a sim swop.</p>

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Replies (1)
Cell C
Cell C's reply19 May 2016, 06:02
Official

You have come through to the correct platform for assistance and a resolution will be provided. Apologies for the inconvenience caused.

One of our team members will contact you and assist.

Regards

Cell C | PN