PATHETIC SERVICE BY CELL C

Logged a query 3 weeks ago. told me someone will get back to me within 48hours. Then in the meantime my phone got suspended because of this query or the circumstances around the query. in the meantime I have not been able to make any phone calls for 3 week. on the 26th my debit order went off and my account is paid in full. Still I am not able to make any phone calls, I get told all though they have my money I will only be able to use my phone again on the 1st. But the query that was suppose to take 48 hours, that has now taken more then 3 weeks, they will escalate it again. But in the meantime sorry for you mam as you are not allowed to use your phone until the 1st of the month and there is nothing we can do for you.<br> <br> Absolutely a ******* and pathetic. Never in my life have I seen such a pathetic system and such pathetic customer services. The poor people in the call centre has to take all the peoples ****, but it is the people in the back office that just have no interest in sorting out things. they just don't respond and you just cant talk to them. All you can do is ESCALATE!!! PATHETIC!!!