cL
carmenita L

1 reviews | Active since Aug 2015

20 Sept 2017, 11:48

Pathetic service, billing and accounts

I had the most terrible and horrific experience with regards to my upgrade, out of stock for 2 weeks , putting me on a open line contract something I did not ask for and then expects me to pay a bill I am disgusted by your services and no one contacted me for the past 2 weeks from the 05 September until the 20 September 2017

0
Replies (2)
Cell C
Cell C's reply20 Sept 2017, 12:24
Official

Good afternoon Carmenita

This is not the norm or standard of service we want for our customers.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply21 Sept 2017, 08:06
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN