Pathetic service

The way Cell C disregard their potential customers requests and take no accountability for their lack of service is mind blowing. I have been trying to get help with my query since the 5th of December. I have to call 2 to 3 times a day and all I get told is someone will call me. I have emailed, sent a msg on FB messenger and still waiting for someone to call me.

I app**** for a contract which was approved on the 7th of December and still waiting for my handset to be delivered. The combo deal which was recommended to me is no longer available and nobody can make the change on the system for a different device.

In times where competition is rife companies really need to up their game if they want business. Customers will go where they get service.