Pathetic service at Cell C

Item: Cell C
Rating: 1
Author: Luxolo M

Incident: 180 ********** 87

On the above incident number I logged a complaint against Cell C for debiting my account on the incorrect date. When I took their contract I stated that I am getting paid on the 25th of every month but Cell C went ahead and debited my account on the date choosen by them. This has resulted on negative conduct on my account as the debit order reversed. To date this case has not been resolved by the stupid Cell C.

The new contract number is ********** 543

Regards

Luxolo Matshhanda ********** 597/ **********

Helpful (0)

Replies (2)

Cell C's replyOfficial

20 Feb 2018, 14:08

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's reply20 Feb 2018, 14:08

Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's replyOfficial

21 Feb 2018, 07:18

Maropeng has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert with feedback.

Regards
Cell C | PN

Cell C's reply21 Feb 2018, 07:18

Official

Maropeng has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert with feedback.

Regards
Cell C | PN