PATHETIC SERVICE AT CELL C !!!!

I had taken out a contract with cell c around the second week of December 2015 for a sony xperia m5 with a R340 premium. <br> About a week after getting the phone, it gave me problems and I handed back to cell c for repairs, I only got the phone back on the 24th December. This problem persisted back and fourth and I had a total 3 new handsets from cell c. <br> The latest problem is when i booked in the phone on 23 January 2016 AGAIN! <br> I advised the store and the repairs that I do not wish to receive another Xperia M5 handset and expressed my unwillingness to pay an amount of R340 for any other device that is not an Xperia. <br> It is now the 3rd of February 2016, and despite the numerous calls and complaints to the cell c repair centre and the so called \customer service centre\" there has been no joy. Might i add that i have been paying for this handset/service but have not even enjoyed full use of the product. <br> I currently do not have a handset.I called in to 140, they advise that they cant assist with my complaint. called the repair dpt to complain and was told that the supervisor is off sick and there is noone else to assist in the matter. A team leader, liam advised to log this complaint"