PATHETIC SERVICE AS USUAL.

I was retrenched in 2014/02/28 and contacted cell c on the 25/02/14 at 15:52 to confirm my settlement amount since I didn't have insurance. A settlement amount of R4635.38 was confirmed to meby Fortunate Mthembu who confirmed I will continue to receive the benefits till end of my contract (2015/07/30) .Today I receive an sms stating y account is in arrears of R173 which I fail to understand what is it for? I am then advised by Nonveliso M***o today that I paid an early cancellation. Which again doesn't make sense cause I shouldn't be receiving the benefits if I did so.i called on the 22/06/15 to cancel this contract just so it doesn't continue in august, I WAS NOT advised of these arrears and received confirmation via sms. I have settled this account and the benefits given in July are due to me, so WRIGHT OFF this 173 and update my credit profile. I have also requested for the call i made in 2014/02/26 to listen to that recording cause as usual Cell is giving *** service