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Timothy L

1 reviews | Active since Mar 2009

14 Feb 2015, 23:28

Pathetic Service and Pathetic Service (Signal)

Dear Cell C,<br> <br> You have seen fit not to respond to my requests via, Hello Peter / Cell C Site / Network Department (Multiple Requests) / and IN Branch. I therefore will be canceling this Contract. You believe are in Breach of even a basic level of service. I have had no access to my Data due to Signal issues at my residence. I hereby give 30days Notice. I will NOT pay ANY PENALTY FEES. <br> <br> I CANNOT BELIEVE THAT YOU ARE NOT PREPARED TO PROVIDE A BOOSTER THAT MAY COST R2000 TO KEEP ME AS A CLIENT WHEN I HAVE PURCHASED NO LESS THAN 3 SIMS WITH THE 2 GB MONTHLY SERVICE PLUS 2 SIMS WITH THE ONCE OFF 100GB.<br> <br> With an EXCESS SPEND of over R9000 you treat me like this!<br> I have now moved to VODACOM (WITH FREE BOOSTER PROVIDED BY THEM WITHIN 2 WEEKS)

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Replies (1)
Cell C
Cell C's reply16 Feb 2015, 07:58
Official
Hello langzn,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN