Pathetic Service and *********** management

I'd like to give them a -1 because I've been with them close to 15yrs, and I must say I've had issues, but none that drove me to wanting to cancel my contract with them. Over the last 2 months, for some reason, ive been experiencing Network issues, so I contacted them, and every single time, i'd speak to adifferent person who would try to resolve the issue - but nothing. Eventually, I was asked to buy a new sim, do a sim swop and then contact them - which I did, but I think I went from bad to worse. I've got a reference number, which I was promised someone from their Network devision would call and try rectify,, but I keep bringing this up to their consultants, that my network issue is so bad that I cant received calls at all, instead I always get sms notifications that I missed a call, when my phone doesn't even ring, so I said - if the network department can please contact me via watsapp, as I am always on wifi and don't have a secondary number they can call me on - or email me with their details, I can then rather call them from my work phone (they can't call me here since I work on the road, and my landline is diverted to my cellphone) and try resolve the issue - but guess what, the very smart network operators at Cell C, still call me (the very same phone that doesn't have network) and when they cant reach me, they leave their generic sms - which directs me to their call centre!!!!! ,,, This has been going on over 2 months now, and I found out today that they actually closed my case - which was not resolved, cause I decided to drive to their head office, and the lady i was with called some Manager a Mothusi Moalahi, who kept on promising someone would contact me - These fools, could not even attend to me while i was on their premises!!!! … The lady, who attends to walk-In's tried several times to get these arrogant so called network consultants to help me, but no one did … It is now, 19h15pm, and i left Cell C at 15h15 this afternoon, and no one has bothered to try assist me. Now, i am a woman, and i travel a lot with work - and despite the number of times i that i try to relay this message, it falls on deaf ears - Now Cell C, i need you to understand that, should i have an emergency on the road, and be unable to get help, because of this network issue i am experiencing, you will wish you never ignored my many please - your service is beyond poor, and frankly it is disgusting to treat your 'loyal customers' in this manner … You ought to be ashamed of yourselves