Pathetic service and Incompetant staff

A device was booked at the branch_<br> the conditions on the slip said 15 working days for the device to be returned under warranty-<br> when I checked 16 days after the device never left the store to go to the repair centre-<br> Ashna BM of the store apologized and reimbursed me a months subscription-<br> The loan device given to me never worked and had to be changed 4times (over both incidents), travelled 20km each time-<br> The device was booked in for the second time for the same fault-<br> Magdelen (Area Manager) said the matter will be given priority-<br> <br> When I went on the 18th day this weekend the phone was not available- The staff and manager act dumfounded towards this matter so I just leave the store.<br> <br> Every time I face unfriendly and *********** staff. <br> All staff I have been in contact with including store manager (Ashna) and Area manager (Magedelen) have a Don't care attitude and treat clients as we are just by the way. We are paying their dam salaries and this is what we have to face.<br> <br> The conditions of the repair document has been breached by Cell C.<br> I am starting to wonder if paying R 800 a month for three contracts at Cell C if for this service I am receiving? <br> <br>