1 reviews | Active since Jul 2016

29 Jul 2019, 13:34

Pathetic service and customer assistance

Trying to contact this call center is impossible. You just have to keep choosing options, options and options just to have the call dropped because their system doesn't give you an option to speak to a consultant.

So I run a business, and my calls keeps getting dropped as soon as I answer, no internet services or anything. This has been going on all day now.

I strongly advise against signing up with cell c.

I hope I can save someone this frustration with this post as I posted a very similar one not more than a month ago.

0
Replies (2)
Cell C
Cell C's reply29 Jul 2019, 15:00
Official
Good afternoon William

We acknowledge receipt of the above complaint and we'll ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members.
 
We apologize for the poor service you have experiencing. 
 
Regards
Cell C | PN 



's update30 Jul 2019, 11:30
Reviewer Update
Thanks for your polite call yesterday, however, I still haven't heard from your upgrade dept and technical hasn't resolved my issue yet either. My phone still says sign in to network...

How am I supposed to stay in touch with my customers and keep my business going?