1 reviews | Active since May 2016
Pathetic service and all lies
<p>Cell C has been promising to phone me back twice a week for the past 3 months! They took my business-numer off air for more than a week, then they took my prepaid number off air as well. I lost a LOT of business because of customers going elsewhere, for Cell C told them my number doesn't exist anymore. Then they found that there was not sufficient coverage in my area. I had to hand in my phone that same day and withing 24 hours my contract would me canclled. That was March 18, it is already more than 2 months, so much for 24 hours. I have lodged numerous complaints an have received lots and lots of promices... In the meantime they are adding all kinds of extras on my account, without me knowing...extras I can't even use because I do not have a phone that is able to do these extras!! So many promices I haven't ever seen!! I had to phone 4 times before they could figure out why they are charging me R400 more than my contract if I didn't even finish my minutes etc that was loaded on my account...now they've been trying to reverse those charges and that has been taking more than a month... When is this going to end???</p>
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
