Pathetic service -Always causing a delay and always experiencing difficulties

<p>After receiving a Data depleted SMS ,I try to load in Data to be responded Insufficient funds (I have more then enough funds).This has been going on for the past 3-4 months when recharging my data.Having to call the call centre which takes a long time to be loaded by the time the consultant figures out what the issue is ,always without an apology! Without have received an sms to say my data is below 15 mb this time.I called in to call centre to be told "I also cannot load you data ,I will you through to technical support" ,technical support tells me "you will recieve response in 48 working hours" 48 working hours!!!! for me to have data on my cell.The consultant tells me "What do you expect me to do,you can complain if you want to"How rude no apology , no Ethics at all I was on this call for +- 20 Minutes of my working time.the ref number is SD521889,previous to this. . . my sim always had no signal only for me to figure out that my sim is faulty and had to do a sim swap,My sim isnt even 2 years old,My husband data sim had the same problem and he paid R50 just to do a sim swap for something that was Cell c error.We are definately changing networks.Fedup with pathetic service . . .Rude and incompetant consultant and exhorbitant fees.</p>