VP
Vilanthran P

1 reviews | Active since Feb 2011

31 Jul 2023, 07:09

Pathetic service

Yesterday I called the call centre re: one of my numbers had no network from Friday. The lady was very unhelpful not willing to asist yet it was the customer call center she said it was technical when I asked to be transferred to technical. She then without informing me put me toa recording re: gprs. Terrible customer service. Cell C does not improve the call centre agents service to customers. Their attitude needs to improve.

0
Replies (1)
Cell C
Cell C's reply31 Jul 2023, 08:13
Official
Good day  Vilanthran 

Thank you for contacting us. 

That is  definitely not the type of service that we aspire to provide. The matter will be addressed accordingly. Please accept our sincerest apologies in this regard. 

We have reset the network settings. Please reboot your device. 

^NT