VP
Vilanthran P
1 reviews | Active since Feb 2011
31 Jul 2023, 07:09
Pathetic service
Yesterday I called the call centre re: one of my numbers had no network from Friday. The lady was very unhelpful not willing to asist yet it was the customer call center she said it was technical when I asked to be transferred to technical. She then without informing me put me toa recording re: gprs. Terrible customer service. Cell C does not improve the call centre agents service to customers. Their attitude needs to improve.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
31 Jul 2023, 08:13Good day Vilanthran
Thank you for contacting us.
That is definitely not the type of service that we aspire to provide. The matter will be addressed accordingly. Please accept our sincerest apologies in this regard.
We have reset the network settings. Please reboot your device.
^NT
Thank you for contacting us.
That is definitely not the type of service that we aspire to provide. The matter will be addressed accordingly. Please accept our sincerest apologies in this regard.
We have reset the network settings. Please reboot your device.
^NT
Cell C's reply31 Jul 2023, 08:13
Official
Good day Vilanthran
Thank you for contacting us.
That is definitely not the type of service that we aspire to provide. The matter will be addressed accordingly. Please accept our sincerest apologies in this regard.
We have reset the network settings. Please reboot your device.
^NT
Thank you for contacting us.
That is definitely not the type of service that we aspire to provide. The matter will be addressed accordingly. Please accept our sincerest apologies in this regard.
We have reset the network settings. Please reboot your device.
^NT
