LL
Lesego L
1 reviews | Active since Jun 2020
02 Jun 2020, 13:19
Pathetic service!!!!!!
Called the call center and had to answer a whole list of security questions.The service was so poor and had no human compassion to guard me through or put me through to the relevant team. Cell c is debiting my account for an amount I never agreed upon and now no one wants to assist!!!! I have 3 numbers with Cell c and 2 being contracts that I'm going to cancel
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Replies (2)
Cell C's replyOfficial
02 Jun 2020, 13:52Good Afternoon Lesego
Thank you for writing to us.
We have received your review regarding the service you have experienced from us and the billing of your account.
Please accept our sincere apologies. We have escalated your query and our team will be in touch to assist.
^NZ
Thank you for writing to us.
We have received your review regarding the service you have experienced from us and the billing of your account.
Please accept our sincere apologies. We have escalated your query and our team will be in touch to assist.
^NZ
Cell C's reply02 Jun 2020, 13:52
Official
Good Afternoon Lesego
Thank you for writing to us.
We have received your review regarding the service you have experienced from us and the billing of your account.
Please accept our sincere apologies. We have escalated your query and our team will be in touch to assist.
^NZ
Thank you for writing to us.
We have received your review regarding the service you have experienced from us and the billing of your account.
Please accept our sincere apologies. We have escalated your query and our team will be in touch to assist.
^NZ
LL
Lesego L's updateReviewer Update
02 Jun 2020, 14:25Thank you so much
LL
Lesego L's update02 Jun 2020, 14:25
Reviewer Update
Thank you so much