lJ
lebogang J
1 reviews | Active since Jan 2014
06 Sept 2024, 09:32
Pathetic Service
Unable to cancel contract on after 3 calls and updating details on app and service is unprofessional. Can cell C please just cancel the contract because what is transpiring is an infringement of my consumer rights. This needs to be done today!!!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
06 Sept 2024, 09:43Dear Lebogang Japhta,
Thank you for contacting Cell C.
Please accept our apologies for the unpleasant customer service experience. Kindly note that your cancellation request will be escalated to our Support Team for further assistance, and we will provide feedback to you in due course.
Regards,
Cell C | GM
Thank you for contacting Cell C.
Please accept our apologies for the unpleasant customer service experience. Kindly note that your cancellation request will be escalated to our Support Team for further assistance, and we will provide feedback to you in due course.
Regards,
Cell C | GM
Cell C's reply06 Sept 2024, 09:43
Official
Dear Lebogang Japhta,
Thank you for contacting Cell C.
Please accept our apologies for the unpleasant customer service experience. Kindly note that your cancellation request will be escalated to our Support Team for further assistance, and we will provide feedback to you in due course.
Regards,
Cell C | GM
Thank you for contacting Cell C.
Please accept our apologies for the unpleasant customer service experience. Kindly note that your cancellation request will be escalated to our Support Team for further assistance, and we will provide feedback to you in due course.
Regards,
Cell C | GM
lJ
lebogang J's updateReviewer Update
06 Sept 2024, 18:02Can this matter be sorted today as I'm not getting any assistance from Cell C, if my account is debited for an additional moth ICASA will definitely hear this matter, what this business is doing is *******!!!
lJ
lebogang J's update06 Sept 2024, 18:02
Reviewer Update
Can this matter be sorted today as I'm not getting any assistance from Cell C, if my account is debited for an additional moth ICASA will definitely hear this matter, what this business is doing is *******!!!