JL
Johan L

1 reviews | Active since Feb 2020

09 Feb 2023, 09:33

Pathetic service

*********** staff

I have a issue with my account the amounts does not add up. I have 2 contracts left with them witch should total to roughly add up to R650.00. Butt i get Invoices for R950 pm. I phoned the call center requesting a statement butt they refuse. And they cant tell me where the extra R200 is coming from.

This is going back months where i am over paying. Cell C is really the worst in SA.

0
Replies (1)
Cell C
Cell C's reply09 Feb 2023, 09:48
Official
Dear Johan, Thank you for contacting Cell C regarding your account..  We would like to apologize for the frustration you have experienced, 

The matter has been escalated and you can expect a call from us to assist you further. Regards, ^MN