Pathetic service!

I just spoke to Nicholas Ralele from cancelations department who told me that I will receive a sms confirming my contract cancelation.

He told me in order to receive a cancelation email I must email cell c directly.

He also informed me that my contract ends on July 7th however I will still be billed at the end of July because I will still be using contract data..... What sense does that make?

I will be following up on this message on whether or not my contract was canceled.

Since the call ended I have not yet received any cancelation email.