Pathetic Service

Cell c has been disappointing me this last few months starting with credit profile which they never update and my accounts showing I owe R4500.00 plus and one account in arrears fix my damn profile as nothing is in arrears!!!

Secondly I have been a paying client every month over paying my lines just to find out I cannot upgrade to the devices of my choice. I wanted to upgrade to the Samsung Note 20 Ultra as I took the Note 20 for my mom end December.

I am able to afford these lines I have been paying my account monthly and that is not taken into account.

The Note 9 I previously taken on contract 2019 has now software problems which is a general Samsung issue where the screen has a green tint. I need a phone and I am not degrading to phone of R300 pm. Kindly advise if I should take my business some place else. The guy who supposedly would speak to vetting never got back to me.