PATHETIC SERVICE

If there was a choice to give a no-star, I would've. After my review I wrote on the 7th of November 2024, I am still harassed by Cell C. Strange enough, several e-mails are send back and forth between me and them, and yet, the problem is not yet solved. Seems like they don't understand what you explain to them, or else, they just don't care about sorting out problems. Just keep adding monthly R70 penalties to my account.

This was the latest response.... "However, if you are able to maintain your paying 5days prior to your debit order date, the system automatically changes to cash method. (AM PAYING MONTHLY ON THE 25TH SINCE NOVEMBER 2023 - NO CHANGES MADE YET...)

They continue... "In this case, your debit order date is on the 1st and payment is done on the 25th, by the 3rd the bill on the system is generated on the system. By the time payment is made on the 25th it leaves one outstanding hence you were advised that the account is in arrears." (DOES THIS MAKE ANY SENSE....?)

If I read reviews here, I see that I am not the only one struggling with them. They love adding those R70 penalties.... 🤣 If they think that they will keep harassing me so that I will pay those penalties to get them off my back... they must think again.

I'm sick and tired of this daily harassment.... 😪 I am so frustrated. Have been wasting a week with this problem already. 🙄