lP
laurie P
1 reviews | Active since Aug 2013
01 Nov 2025, 11:48
Pathetic service.
Since the 30th of Oktober 2025 we have been mostly without any service in the Rouxville district in the southern free state. No phone calls no internet as the phone only shows "no service" pathetic, and this is not the first or second time this is the case, this has been an issue for the past 6 to 7 years. That is why I cancelled Al my contracts.
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Replies (1)
Cell C's replyOfficial
01 Nov 2025, 11:54Dear Laurie,
Thank you for reaching out and sharing your experience.
We sincerely regret the ongoing service issues you've encountered in the Rouxville district. We understand how frustrating this must be, especially given the history you've described.
To assist you further and escalate this matter to our technical team, kindly provide us with the following details via Private message:
The Cell C number affected
An alternative contact number
Your physical address in Rouxville
Once we have this information, we’ll ensure the issue is investigated thoroughly and feedback is provided.
We appreciate your patience and the opportunity to resolve this.
Regards
Cell C | DA
Thank you for reaching out and sharing your experience.
We sincerely regret the ongoing service issues you've encountered in the Rouxville district. We understand how frustrating this must be, especially given the history you've described.
To assist you further and escalate this matter to our technical team, kindly provide us with the following details via Private message:
The Cell C number affected
An alternative contact number
Your physical address in Rouxville
Once we have this information, we’ll ensure the issue is investigated thoroughly and feedback is provided.
We appreciate your patience and the opportunity to resolve this.
Regards
Cell C | DA
Cell C's reply01 Nov 2025, 11:54
Official
Dear Laurie,
Thank you for reaching out and sharing your experience.
We sincerely regret the ongoing service issues you've encountered in the Rouxville district. We understand how frustrating this must be, especially given the history you've described.
To assist you further and escalate this matter to our technical team, kindly provide us with the following details via Private message:
The Cell C number affected
An alternative contact number
Your physical address in Rouxville
Once we have this information, we’ll ensure the issue is investigated thoroughly and feedback is provided.
We appreciate your patience and the opportunity to resolve this.
Regards
Cell C | DA
Thank you for reaching out and sharing your experience.
We sincerely regret the ongoing service issues you've encountered in the Rouxville district. We understand how frustrating this must be, especially given the history you've described.
To assist you further and escalate this matter to our technical team, kindly provide us with the following details via Private message:
The Cell C number affected
An alternative contact number
Your physical address in Rouxville
Once we have this information, we’ll ensure the issue is investigated thoroughly and feedback is provided.
We appreciate your patience and the opportunity to resolve this.
Regards
Cell C | DA