EO
Emil O
1 reviews | Active since Oct 2013
25 Aug 2025, 19:38
Pathetic service
I recently lost my SIM card so I got a new SIM and attempted to do a sim swap viscCell C call centre. I was unsuccessful and was told to rather go in store to do it. Today I did. Firstly why is it so expensive to do a sim swap yet you can buy a SIM card for 99c at Shoprite and checkers. Secondly you get asked for any 5 numbers you called. This is my thing...bthese days people don't do normal calls majority WhatsApp call because it's cheaper.
So I wasn't able to do my SIM swap now I think I'll rather port my number to another network
Helpful (0)
Replies (4)0
Replies (4)EO
Emil O's updateReviewer Update
27 Aug 2025, 12:43Good day thank for the response
Serial number: ***
Number to swap: ***
Alternative number: ***
Serial number: ***
Number to swap: ***
Alternative number: ***
EO
Emil O's update27 Aug 2025, 12:43
Reviewer Update
Good day thank for the response
Serial number: ***
Number to swap: ***
Alternative number: ***
Serial number: ***
Number to swap: ***
Alternative number: ***
Cell C's replyOfficial
27 Aug 2025, 13:00Dear Emil Oakes,
Thank you. We have referred your sim swap request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
Thank you. We have referred your sim swap request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
Cell C's reply27 Aug 2025, 13:00
Official
Dear Emil Oakes,
Thank you. We have referred your sim swap request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
Thank you. We have referred your sim swap request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
EO
Emil O's updateReviewer Update
27 Aug 2025, 14:06I'd just like to thank your agent Sidwell for great service and for resolving my SIM swap issue. Appreciate it
EO
Emil O's update27 Aug 2025, 14:06
Reviewer Update
I'd just like to thank your agent Sidwell for great service and for resolving my SIM swap issue. Appreciate it
Cell C's replyOfficial
27 Aug 2025, 14:15Thank you for your kind feedback! We’re delighted to hear that Sidwell was able to assist you and resolve your SIM swap issue. Your appreciation has been noted and shared with our Team.
To help us continue improving our service, please refer to the link sent via WhatsApp to rate the service you received.
Kind regards,
Cell C | TM
Cell C | TM
Cell C's reply27 Aug 2025, 14:15
Official
Thank you for your kind feedback! We’re delighted to hear that Sidwell was able to assist you and resolve your SIM swap issue. Your appreciation has been noted and shared with our Team.
To help us continue improving our service, please refer to the link sent via WhatsApp to rate the service you received.
Kind regards,
Cell C | TM
Cell C | TM