1 reviews | Active since Dec 2016
Pathetic Service
<p>I've had a contract with cell for 3.5 months now and EVERY month I have to call their call centre to mail me my statement. What BS is that? Every month I have to call and every month I get told that they've activated the estatement option on their side but NO!!! This one agent had the nerve to hang up my call UNRESOLVED??? </p> <p> </p> <p>First they got my banking details wrong, I had to go back to their store 3times to fix the same thing? </p> <p> </p> <p>That's purely bad & pathetic service. </p> <p> </p> <p>FYI!!! THEY DON'T EVEN DESERVE A SINGLE STAR FOR BAD SERVICE!</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Theodorah confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Theodorah confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Hi, can Theo from Social Media call me back please. The issue has not yet been resolved???
Hi, can Theo from Social Media call me back please. The issue has not yet been resolved???