Pathetic Service

<p>I called the Cell C call centre to confirm that International calling is still active on my account.</p> <p>I had international data service also active on my account, but received a sms after my call stating "Your International Data service is deactivated. Cell C"</p> <p>I did request for my International Data to be deactivated.</p> <p>My husband uses my phone and often travels abroad. We have never had problems to pay the account when he was abroad as we use the data only when neseccary. We know the data charges abroad are shocking and expensive thus we take care when using data abroad.</p> <p>I called the call centre again and spoke to a very unhelpful Bridget who informed me after being placed on hold by her for approximately 20 minutes, that I have to pay R5000 for my International Data Service to be activated again. My account has NEVER been R2000 not even when my husband was using the phone abroad. I informed Bridget that I did not want my International Data Service deactivated and requested that they activate it again, as it was active. Bridget informed me that it was deactivated as I do not have a deposit on the account. My account is paid on time and up to date every month.</p> <p>Most pathetic service provider ever. Will most definitely change service providers.</p> <p> </p>