Pathetic service

<p>To say Cell C's service is pathetic is a gross understatement, absolutely baffled.</p> <p> </p> <p>I've spent this morning just trying to set a self service pin so I can do a sim swap. Twice, I complete the process which includes anwering security questions, getting an OTP and confirming it, listening to the terms and conditions, ACCEPTING the terms and conditions, setting up the four digit pin and VERIFYING the 4 digit pin and receiveing as sms that confirms that my pin has been reset successfully.</p> <p> </p> <p>However both times I am then re routed back to the call centre and the agents advice that I havent set up the pin even though I have TWICE and they insist I have to just do it again. </p> <p> </p> <p>Cann someone please sort this out before I pull my hair out, no less than 2 weeks ago, I was fighting a billing error and now this. You have to do better than this, this is completely unacceptable.</p>