Pathetic Service

<p>I took my fone in on the 9 July. to DATE I HAVE NOT RECEIVED MY FONE.The phone was given in at the store Simone failed to provide me with slip or reference. On the 16TH I called spoke to Yonela who said she will contact me , How I asked if they have my phone. Very agitated she took my wifes nr. I then called and Redaa tells me the manager Shamiera isn't in an I cant be assisted without a reference nr. Which wasn't my fault, If simone did her job this wouldn't have happened. Shamiera then called after i complained the first time. She was very "amused"because i was rude to Reda the previous day.She advised that she will contact me personally on 8 August . Its the 18 and still no other correspondance from Shamiera or cell C ..... I JUST WANT A NEW PHONE OR I AM GOING TO THE MEDIA WITH THIS!!!! Is this how the "Leading network provider "treats their customers?????? Disgusted !!!!!! PEOPLE SHOULD READ COMPLAINTS BEFORE THEY GO TO CELL C</p>