MM
Mpho M

1 reviews | Active since Aug 2024

10 Sept 2024, 12:32

Pathetic Service

Cell C Is a **** first and foremost?I signed a contract to windows and they told me that my contract will end at a certain date.I waited until that time and I called in and canceled my conduct.Once it was completed. Then on the other hand they Never stopped invoicing me regardless.... today they call me asking me for money, I informed I cancel, then they don't have records because they failed to do so, luckily there was a cancellation sms.... This is pathetic, should I have not this info, they would have charged me!!!!!!!!!

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Replies (1)
Cell C
Cell C's reply10 Sept 2024, 12:58
Official
Dear Mpho Mache,

Thank you for reaching out to Cell C.

Please accept our sincere apologies for the inconvenience you have experienced. To assist you further, kindly provide us with the account or Cell C number in question. This will allow us to escalate the issue to our support team for additional investigation, as we were unable to retrieve any information using the ID number provided.

Cell C | GM