DN
Dhevia N

1 reviews | Active since May 2022

19 Aug 2022, 05:14

PATHETIC SERVICE

Good day It is over 4 months and Cell C still has not refunded me my money. i have sent them numerous emails and recive the same auto response. It is sad that when they onboard you they call you often, but thereafter there after sales service is pathetic.

this is the standard auto response: Please note that we are still in the process of refunding your money. We are following up daily with our finance team and we will keep you updated.

Apologies for the delay.

Regards C-fibre support.

NEVER DEAL WITH THIS COMPANY

0
Replies (1)
Cell C
Cell C's reply19 Aug 2022, 09:01
Official
Good day Dhevia,

Thank you for contacting us regarding your refund request.

Please receive our apologies for the unpleasant experience you have had thus far. Kindly send us a private reply with your ID number so we can look into this.

^TN