JN
Jayce N
1 reviews | Active since Feb 2021
10 Feb 2021, 09:04
Pathetic Service.
Good Day Poor Service
I have been waiting since July 2020 for a paid up letter from you guys.
My vehicle finance has been declining due to the incompetence of Cellc not allocating last years payment. It is showing on my ITC scan that i am in arrears with you guys whereby i actually have a credit with you guys which is due to me. Please can we escalate this to whoever is slacking as i ill be handing this matter over if not sorted out urgently. I have had the most patience with you guys. But even this amount of poor service is not justifiable. Please can someone call me like today to resolve this on ***
Recent case Number - *** & ***
Regards Jayseelan Naicker (most unhappy Customer) ***
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
10 Feb 2021, 09:45Good day Ms. Naicker
Thank you for reaching out to us.
We have received your review regarding your ITC update and paid-up letter request.
Please accept our apology for the delay in resolving your query. Our team will be in to assist and forward you the letter.
^NZ
Thank you for reaching out to us.
We have received your review regarding your ITC update and paid-up letter request.
Please accept our apology for the delay in resolving your query. Our team will be in to assist and forward you the letter.
^NZ
Cell C's reply10 Feb 2021, 09:45
Official
Good day Ms. Naicker
Thank you for reaching out to us.
We have received your review regarding your ITC update and paid-up letter request.
Please accept our apology for the delay in resolving your query. Our team will be in to assist and forward you the letter.
^NZ
Thank you for reaching out to us.
We have received your review regarding your ITC update and paid-up letter request.
Please accept our apology for the delay in resolving your query. Our team will be in to assist and forward you the letter.
^NZ
JN
Jayce N's updateReviewer Update
10 Feb 2021, 09:52Hi there
Thank you for your response.
Hopefully this time you guys do keep to your word as this matter is urgent. And i will be updating the readers here once it is done. Hopefully for the sake of your company customer service improves.
Have a great day ahead
Regards
Jayce Naicker
***
Thank you for your response.
Hopefully this time you guys do keep to your word as this matter is urgent. And i will be updating the readers here once it is done. Hopefully for the sake of your company customer service improves.
Have a great day ahead
Regards
Jayce Naicker
***
JN
Jayce N's update10 Feb 2021, 09:52
Reviewer Update
Hi there
Thank you for your response.
Hopefully this time you guys do keep to your word as this matter is urgent. And i will be updating the readers here once it is done. Hopefully for the sake of your company customer service improves.
Have a great day ahead
Regards
Jayce Naicker
***
Thank you for your response.
Hopefully this time you guys do keep to your word as this matter is urgent. And i will be updating the readers here once it is done. Hopefully for the sake of your company customer service improves.
Have a great day ahead
Regards
Jayce Naicker
***
Cell C's replyOfficial
11 Feb 2021, 08:33Hi Jayce
We have sent you the Paid-Up letter to your email address.
^NZ
We have sent you the Paid-Up letter to your email address.
^NZ
Cell C's reply11 Feb 2021, 08:33
Official
Hi Jayce
We have sent you the Paid-Up letter to your email address.
^NZ
We have sent you the Paid-Up letter to your email address.
^NZ