Pathetic Service

I had gone into Cell C's branch in Gateway three weeks ago to open up an Infinity account for my company. I had provided the sales assistant, Ian, with all the relevant company information required and was told that it would take 7 days in order to process. I had been to the store twice and was told that he would follow up with the corporate division and get back to me, each time promising to call me back that day but never did. I went back to the store yesterday and spoke to the manager Terence. I was told that the corporate division was on leave and would be back today and that he would call me back by 10am. I called Terence this morning to find out the progress and was advised that he was still working on it. I was then called by the sales assistant who informed me that my documentation was ONLY SUBMITTED TODAY!<br> <br> This level of incompetence is truly shocking! Due to Cell C's staffs negligence I have been inconvenienced and this has caused a disruption in work. This is unacceptable!!! Kindly attend to this matter!