Pathetic Service

On 13/04/2018 I called your call centre to cancel my WiFi contract, I did not have the number so the agent (Lebo) used my ID to search for the information. To my knowledge and understanding the cancellation was done. The next day I got an SMS that my main number was cancelled which was not what was discussed. I then called your call centre again (on 16/04) and the agents refused to transfer to a Supervisor. The agent who did not do their work the 1st time said she will sort it out and call me back the next day. As she is the epitome of inefficiency she did not call me, I was not surprised. I called on 18/04 and demanded to speak to a Supervisor and was told that Siphokazi will call me back by COB, she did but I was not available. There was no attempt to call back. My mistake I should have been waiting diligently to be called as my query is is inconveniencing your staff. I made several calls after that to follow up with no success. So clearly you guys are not interested in my business. Can you cancel all my contracts and I will take my business elsewhere.